Be cautious and do your research when looking for a mechanic. Remember that you always have options. You can do some things like oil changes yourself, but in most cases a qualified professional is best. You will know you’ve found a good mechanic when they can ball park the problem without even doing a full diagnostic, just based on your description of noises, lights, feel, and in general anecdotes.

When fixing something in your vehicle, consider the car brands’ dealership, also consider reviews online. Here are some questions to ask, and observations to make when dropping into a mechanic shop(s);

1. Ask “Do you let clients look into the shop?”

Or watch the work done in some capacity?(Look for windows, the most transparent shops have either windows, or a safe work space to let you observe from a good distance/angle.

2. Get time and cost quotes breakdowns in writing.

Get everything written on paper. At the front desk, ask first if there’s a cost for an initial assessment/diagnosis, and if so how much it will cost. Sometimes the problem is internal, and they can forewarn you of this, without charging you for an hour to figure out what exactly it is. Finally inquire whether you can watch what is being done, and ask questions regarding their hourly service fees.

3. Get as much information regarding the potential issue as quickly as possible, the diagnosis shouldn’t take TOO long.

This way if you are able to observe them diagnosing what’s wrong, you can find out with or without them being completely transparent, and take it to someone else who can fix it properly. The more you know about your own car the harder it is for a mechanic to upsell you for major profits.

4. Research the cost of parts needed.

Do your research on the parts that you need. This prevents you from being taken advantage of, and ensures you only pay what you should be paying for their specified labor costs. Asking whether they offer specialized services that cost more, or if there are any other hidden fees is also a good idea.

5. Request photos of the bottom of the car, and the car area being worked on PRIOR to any work being done

This is a superb way to ensure before and after the car is in the shape you brought it in, and requesting the old parts that are taken out to be given to you as well as post work pictures helps maintain transparency and establish a foundation of the status for the vehicle.